Fiber Acquisition Integration

Situation

Following a series of acquisitions, the operator was running disconnected systems across newly combined markets, with no shared operating model for IT, provisioning, or billing.

Challenge

Leadership needed a single technology roadmap that could absorb continued acquisitions without slowing network build-out or customer activation.

Approach

• Assessed technology and process maturity across all acquired markets
• Designed a target operating model for IT, provisioning, and billing
• Sequenced a phased integration roadmap tied to the deal pipeline
• Provided interim executive technology leadership through the transition

Outcome

• Standardized core systems across newly acquired markets
• Faster, more predictable order-to-cash across the combined operation
• A repeatable integration playbook for future acquisitions